You''ll be the trusted, steady voice customers rely on as Customer Service Coordinator, with a salary of up to £29,400 DOE reflecting how much that trust matters.Every call, quote and query becomes part of a smooth, dependable process you help keep running.This is a role built on long term relationships, not quick wins.As a Customer Service Coordinator, you will benefit from: A stable, well-established business with a clear, supportive structure around youA close-knit team where you''re genuinely valued, not just another name on a rotaOngoing training to help you grow your skills and confidence in the roleSettled, office-based hours in BlandfordThe chance to build lasting relationships with customers and colleagues alike As a Customer Service Coordinator, your responsibilities will include: Process customer orders accurately using the company''s ERP and CRM systemsHandle incoming calls, emails and live chat enquiries with a professional, friendly mannerMake outbound calls to keep customers updated on order status and next stepsBuild strong, lasting rapport with customers to support long term relationshipsSupport the wider sales team by managing opportunities and forecasting within the CRMHandle and resolve customer complaints in line with company procedure As a Customer Service Coordinator, your experience will include: Experience in a customer service based roleConfident using CRM and ERP systems to manage orders and enquiriesExcellent verbal and written communication ..... full job details .....