A growing Lloyd''s insurer is seeking an experienced Senior Operations Manager to support the Group COO in driving operational excellence, scalable outsourced solutions, and high-quality data across the business.This role leads outsourced operational delivery across bordereaux, policy administration data, and data quality, ensuring trusted, well-governed data that powers underwriting, finance, and regulatory reporting. You''ll drive efficiency, automation, and consistent data standards across UK and US platforms, while providing hands-on leadership to a small operations team.Key responsibilities: End-to-end ownership of outsourced operational and data servicesManagement of outsourcing partners, SLAs, KPIs, and performanceLeadership and development of a small operations teamDriving data quality, governance, automation, and issue resolutionEnsuring data supports underwriting, exposure, capital, financial, and regulatory reportingSupporting FCA, Lloyd''s, and US regulatory requirements in a delegated authority environmentContributing to operating model design and continuous improvement About you: Strong background in Lloyd''s or specialty insurance operations and dataDeep understanding of bordereaux, operational data, and regulatory expectationsProven people management experience with a coaching mindsetConfident engaging senior stakeholders up to C-suite levelProactive, hands-on, and effective in fast-paced, global environments Interested? Apply today to be considered. ..... full job details .....