NLB Solutions are working with a large business in Luton that are looking for a new credit controller to join the team. The role will suit someone that is looking for a first or second job in the area. The role needs someone that has a desire to learn, grow and develop into this role and company. Working in a team, this role will report in to a Supervisor that will then report into a Credit Manager. With an excellent set of offices with parking and a team that is settled, this role is a chance to join a business that offers a career path. The business have a large head office team and set up that offers a setting that will nurture and develop new starter and help them study and qualify in their chosen field after a probation period. With a solid manager and supervisor this is a chance to start a promising career. Duties: Communicating with customers and ops team on accounts queries Regular customer contact by phone and email, develop relationships for more efficient and timely collection Implementing the debt collecting processes on aged debtors, including telephone and email activity Maintain accurate and up to date customer details and account records Chase and collect overdue payments Use initiative to achieve targeted results, while promoting customer goodwill Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue Assist with sales invoicing and other tasks of the accounts team as required ..... full job details .....