Sitting within SSAFA s Welfare Operations directorate, you will be responsible for improving our approach to data within our Casework services. This will include reviewing our processes, data capture and systems and making recommendations for improvement, where appropriate. You will also provide robust evidence to support evidenced based decision-making through your data analysis and visualisation skills. Critically, you will bring this evidence to life, demonstrating what difference we make to beneficiaries. You will have the ability to discuss complex data in a way that is engaging and easy to understand for a variety of internal and external stakeholders. SSAFA has recently brought together colleagues in digital and data roles across the organisation to form a taskforce with the aim of using technology to help our staff and volunteers communicate, share information and collaborate, and to develop products and services so that we can reach more of the people we support increasing our impact. This role will have the opportunity to collaborate with these colleagues to deliver this aim with a particular focus on data and systems. Your goal will be to support a culture of continuous improvement informed by the work you do. SSAFA s current Strategic Plan highlights, Understanding Need, as a core area of importance for the charity. To support our work in this area, SSAFA has recently received funding to develop an impact framework for our Casework service to demonstrate the ..... full job details .....