OA are currently seeking an IT Support candidate to join our client in the Borehamwood area. 

This role will require an individual to manage support chats, calls & emails as well as being the first point of contact for technical support requests. 

Location: Borehamwood, Hertfordshire 

Hours: 9am to 5:30pm Monday to Friday - there could be some flexibility on this 

Contract: Temp or Contract (to be discussed at telephone interview stage) 

What are we looking for?!

• Proven experience in a helpdesk or technical support environment - knowledge of Google Workspace
• An individual who is a keen problem solver with a passion for excellent customer service 
• Excellent troubleshooting abilities 
• Ability to work independently as well as in a team 
• Create processes, ability to monitor IT equipment and maintain documentation 

Duties include: 

• Logging & resolving all IT issues in agreed time frame 
• Installing and configuring computer hardware, software, printers etc. 
• Invetigate software and hardware faults/issues 
• Monitor & maintain all IT equipment 
• Building & Managing relationships with all departments as well as suppliers 
• Set up new starters and train new staff
• Work on various ad-hoc projects 

If  you are interested in this role, please apply below with your most recent CV. 

BARNTEMP

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