On behalf of the MOD, we are looking for an IT Service Manager (Inside IR35) for a 6 month contract based Remote with occasional travel to Corsham. Role purpose The Defence Digital Foundry is establishing a unified IT Service Management capability to support a growing portfolio of digital services across Defence. The IT Service Manager will act as a trusted advisor and delivery partner to the Head of IT Service Management. The role will lead and support the onboarding of service areas into the Foundry ITSM operating model, establish practical support arrangements, improve operational readiness and help teams adopt consistent and sustainable service management practices. This is not a traditional service operations or people management role. Its principal focus is service onboarding, operational readiness, service transition, stakeholder engagement and applied ITSM consultancy. The postholder will work across organisational boundaries, turn emerging requirements into workable support arrangements and help service areas move safely into business as usual support. The postholder will also provide senior professional support to the ITSM Stability Manager and IT Service Desk Manager, offering practical advice across Service Desk operations, Change Enablement and Major Incident Management. As an IT Service Manager, your main responsibilities will be to:. Provide expert guidance on applying ITSM and ITIL principles within a complex Defence environment.. Support the development and ..... full job details .....