Overview

We are recruiting for a Social Media Coordinator to join our Marketing team and help shape Fenwick’s digital presence across paid and organic channels. The role is based at our Wigmore Office in London with the opportunity to travel to our stores.About the role

As a Social Media Coordinator, you’ll create engaging content, support campaign planning, and cultivate our online community to drive growth, visibility, and brand engagement. You’ll work with colleagues across Marketing, PR, Digital Trade and Buying to ensure our social content reflects the Fenwick vision and aligns with the wider marketing calendar.Day-to-day you’ll help deliver and optimise paid social campaigns across platforms including Instagram, Facebook, TikTok, Pinterest and LinkedIn, while also managing organic content planning and scheduling. You’ll collaborate with the Visual Content team to brief creative, monitor community engagement, and provide timely responses to our audience to maintain a strong, consistent online voice. You will report on key social metrics to inform future strategy and ensure campaigns deliver measurable results.Responsibilities

Plan and execute paid and organic social media campaigns across multiple platforms.Collaborate with cross-functional teams to ensure social content aligns with Fenwick’s brand and marketing calendar.Brief creative and manage delivery with the Visual Content team.Monitor, moderate, and respond to online community engagement.Analyse social performance and provide insights to optimise future strategies.Qualifications

Experience in social media, both paid and organic.Familiar with social media advertising platforms (e.g., Facebook Ads Manager, TikTok Ads, LinkedIn Campaign Manager).Curious mindset with an interest in analytics.Excellent written and verbal communication skills.Creative thinking and problem-solving skills.Ability to work independently and collaboratively in a fast-paced environment.About you

Driven with a passion for customer experience, our products and service standards.High energy and thrives in a fast-paced, high-profile environment.Approachable, adaptable and resilient, with proven retail leadership experience.What you’ll get when you join Fenwick

Up to 25% discount in Fenwick stores and fenwick.co.uk.33 days annual leave (inclusive of 8 bank holidays).Perks – discounts, exclusive deals, and cashback on a wide range of products.WeCare – 24/7 GP, wellbeing advice and support service.Cycle to Work scheme.Hybrid Working (Typically Thursday and Friday working from home).Company

Fantastically Fenwick. Since 1882, Fenwick has been the home of style, beauty and inspiration. We are the UK’s largest independent, family-owned department store group. Today, over 2,000 colleagues power our stores, restaurants, distribution centre and support functions – from Digital to Buying and Merchandising. We are evolving a heritage brand with a bold future. Join us on our journey, where tradition meets transformation.Seniority level

Entry levelEmployment type

Full-timeJob function

MarketingIndustries

Retail

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