Job Purpose: Ensure the our Express Parcels/ eCommerce clients Direct Sales Channel achieves it''s annual customer retention growth and new business targets revenue via the management of the direct sales team of 10. Through the effective deployment of the sales strategy, call cycle, business plans and commercial sales policies, whilst positively advocating and adhering to the our clients standards and core values.This will be achieved by leading and driving the development of 10 quality direct sales executives, engaging and inspiring, strong communication and sales coaching alongside close working relationships with all cross functional and central support teams, local and regional management.Key Responsibilities:- Set and communicate clear sales targets and performance expectations for the team.- Monitor individual and team performance, providing regular feedback and coaching.- Maintain and grow relationships with key accounts- Ensure the team are developing and passing on business to the relevant area of the business if the acount exceeds set revenue threshold (eg. Field Sales / Corporate)- Monitor sales metrics and create weekly reports for Head of Telesales and Admin to show progress.- Involved in the recruitment, training and management of the Direct Sales team.- Manage, coach and develop the team to ensure they exceed their targets via acquisition of New Business Revenue, Extra Business from existing customers , regains from previous traders and appointments booked for ..... full job details .....