Overview

Operations Project Manager – IT, Tech, Digital Consulting – London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits). Salary up to £60,000 depending on experience. Benefits include Vitality Health Insurance, Medicash health plan, access to a host of discounts and social events. Full-time – Permanent. Company: IT Consultancy - Microsoft Dynamics 365 Specialists. Sectors: IT, Software, Tech, Digital, Technical, Creative.We are a small, ambitious Microsoft certified consultancy based in London with over 20 years of experience delivering ERP and CRM solutions in the cloud. Our mission is to transform how clients operate using Microsoft Dynamics 365, empowering them to thrive and scale globally. Our culture emphasizes growth mindset, knowledge sharing, and celebrating success.The Operations Project Manager role combines day-to-day operational oversight with client-facing project delivery. Reporting to a Director, you’ll influence how we run and how we deliver for clients, shaping operational strategy and leading a growing team in a hands-on, influential capacity.Key Responsibilities

Operational Leadership: Oversee daily business operations, ensuring compliance and excellence across processes; implement and refine workflows to improve efficiency, reduce costs, and scale delivery; monitor KPIs and prepare performance reports for senior leadership; stand-alone role with no direct line management.Project and Client Management: Act as the primary client contact during project delivery, define project scope, timelines, and deliverables aligned with client objectives; actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery; lead project review meetings with clients and internal stakeholders.Team Development and Resource Management: Lead, mentor, and inspire a growing operations and consultancy team; oversee scheduling, timesheets, holidays, and resource allocation; foster collaboration and strong communication across technical and non-technical teams.Financial and Reporting Oversight: Track and report on operational and project budgets; provide accurate forecasting and utilisation reporting through CRM systems; identify opportunities for savings without compromising quality.What We’re Looking For

Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector.Strong background in client-facing delivery and B2B engagement across SMEs and large corporations.Demonstrated ability to lead teams and manage multiple projects simultaneously.Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus).Knowledge of Agile methodologies; PMP or equivalent certification is desirable.Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team.Sounds like a good fit? Apply here for a fast-track path to the Hiring Team!Application notice: We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title and ref. Good luck, Team RR.Additional Details

Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Project Management and Information TechnologyIndustries: Staffing and Recruiting

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