Cloud Operations Engineer Salary: 27,732 OTE ( 22,932 basic plus 4,800 shift allowance) Location: Capgemini Inverness or Nairn (Hybrid) Hours: 24x7 (Days, Nights, Weekends) Manpower has a fantastic opportunity for the right candidate to become a Cloud Operations Engineer, working with our client, Capgemini. In this role, you will provide 24x7 infrastructure support to high-profile public and private sector clients. This is a hands-on operations role where you will act as the first line of response, ensuring service availability, security compliance and rapid incident resolution across complex enterprise environments. What you''ll doMonitor and support enterprise infrastructure systems in a 24x7 operations environmentAct as first-line response for incidents, events, and alerts, resolving or escalating in line with SLAsPerform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview)Deliver end-to-end server patching, including change creation, deployment, and rebootsMonitor backups and ensure data recovery and compliance standards are metConduct health checks and proactive monitoring to prevent service outagesCollaborate with L2/L3 engineers on business-critical incidentsSupport automation, service improvement, and transformation initiativesFollow documented SOPs and maintain accurate operational documentationTechnologies You''ll Work WithWindows Server and LinuxAzure and AWSVMware vSphere and Microsoft Hyper-VAutomation and reporting tools ..... full job details .....