Case Management Officer

Location: 1 Catford Road, Catford, London, Greater London, SE6 4RU
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 21.45 per hour 
Job Ref: OR9954
 
Job Responsibilities

• Manage and oversee case management processes, ensuring compliance with company policies and industry regulations.
• Coordinate with various departments to streamline case handling and improve efficiency.
• Maintain accurate and up-to-date records of all case management activities.
• Provide guidance and support to team members on complex case issues.
• Prepare detailed reports and analysis on case management performance and outcomes.
• Identify areas for improvement and implement strategies to enhance case management services.

Person Specification

• Proven experience in case management or a related field.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently as well as collaboratively within a team.
• Detail-oriented with strong analytical and problem-solving skills.
• Proficiency in case management software and Microsoft Office Suite.
• Relevant professional qualifications or certifications are desirable.

 
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