Additional Learning Support Admin Lead

Location: Bedford
Salary: 29,822
Hours: 37 hours per week

An Exciting Leadership OpportunityOur client is seeking an experienced and organised Additional Learning Support (ALS) Admin Lead to oversee and coordinate the administrative function of a busy Additional Learning Support service. This is an excellent opportunity for a motivated leader with strong administrative, data management and people management skills to play a key role in supporting learners with SEND, including those with EHCPs and High Needs funding requirements.Working across multiple sites, you will lead a team of administrators, ensuring efficient, compliant and high-quality support processes that positively impact learner outcomes.The RoleAs the ALS Admin Lead, you will:

• Lead, manage and support a team of Additional Learning Support Administrators
  
  
• Allocate workloads and monitor performance to ensure timely service delivery
  
  
• Coordinate ALS administrative processes to ensure learners receive appropriate support
  
  
• Ensure students with identified support needs are contacted promptly
  
  
• Oversee the scheduling and allocation of assessments to support effective planning
  
  
• Maintain accurate, up-to-date and audit-ready student records
  
  
• Provide advice and guidance to students and staff regarding Additional Learning Support processes
  
  
• Ensure accurate and timely data entry across relevant management information systems
  
  
• Lead the administration of specialist learner support platforms, ensuring accounts, processes and claims data are managed correctly
  
  
• Work collaboratively with managers and curriculum teams to ensure data consistency and accuracy
  
  
• Monitor service performance against agreed targets and service standards
  
  
• Produce reports and performance information to support management decision-making
  
  
• Identify and resolve data quality issues and process improvements
  
  
• Support audit preparation and ensure compliance with internal and external requirements
  
  
• Promote a responsive, inclusive and customer-focused support service
  
  

• Previous experience in a senior administrative or team leadership role
  
  
• Experience managing workloads and supporting administrative staff
  
  
• Strong organisational and coordination skills
  
  
• Excellent attention to detail and commitment to data accuracy
  
  
• Experience working with databases and management information systems
  
  
• The ability to analyse information and produce reports
  
  
• Strong communication and stakeholder management skills
  
  
• A customer-focused and proactive approach
  
  
• An understanding of confidentiality, GDPR and data protection requirements
  
  
• Experience within education, learner support, SEND, student services or a similar environment would be advantageous
  
  
• Knowledge of EHCP and High Needs funding processes would be beneficial
  
  

• 37-hour working week
  
  
• Leadership opportunity within a learner-focused support service
  
  
• The chance to make a positive impact on learners with additional support needs
  
  
• Ongoing training and professional development opportunities
  
  
• A collaborative and inclusive working environment