Customer Service Representative - EMEA

Wrexham Area Hybrid Working Full-Time Customer Service Representative Job (EMEA Portfolio) Customer Service Representative - Manufacturing (EMEA Portfolio) Wrexham Area Hybrid Working Full-Time 18-Month Project Cover Salary: £34,000 - £36,000 + BenefitsAre you a proactive and detail-driven customer service professional with experience in manufacturing? Do you enjoy managing your own portfolio of clients and delivering excellence across international markets? If so, this opportunity could be your next big move.I am working with a global manufacturing leader seeking a confident and capable Customer Service Representative to join their EMEA team on a project cover basis. This role is central to a high-impact initiative, where you''ll manage a large-value order book and ensure outstanding customer experiences across multiple regions. What You''ll Be Doing:Managing your own portfolio of EMEA clients, building strong relationships and ensuring top-tier serviceOverseeing a high-value order book, ensuring accurate and timely processing via SAPActing as the key liaison between customers and internal teams-production, planning, and logisticsMonitoring stock levels and coordinating delivery schedules to meet customer expectationsHandling queries and providing proactive updates throughout the order lifecycleSupporting wider project activities and contributing to process improvements What You''ll Bring:Experience in the manufacturing industry-you understand the pace and ..... full job details .....
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