Summer Temporary Customer Service Assistant

London King’s Cross Station

£15.10 per hour, average 35 hours per week

26th June to 6th September

Start Your Summer Career in Rail at London King’s Cross Station!

The role and about you

We are looking for enthusiastic and reliable Customer Service Assistants to join our team at London King’s Cross Station for a summer temporary contract running from 26th June to 6th September. This is a fantastic opportunity to gain hands-on experience within the railway industry, working in one of the UK’s busiest and most exciting transport hubs while developing valuable customer service skills.

As a Customer Service Assistant, you will be at the forefront of passenger interaction, supporting customers with journey enquiries, ticket information, train times, and general travel assistance. You will also help passengers who require luggage support and ensure they receive a positive and seamless travel experience throughout their journey. This role requires excellent communication skills, a proactive attitude, and a strong commitment to delivering outstanding customer service in a fast-paced environment. You will be working as part of a team on a roster covering early shifts starting from approximately 07:00 and late shifts finishing no later than 20:00, with an average working week of 35 hours.

The company

This opportunity is with a leading UK train operating environment, supporting a high-profile station and delivering services to thousands of passengers every day. The focus is on safety, customer experience, and operational excellence, offering a great introduction to the rail industry and potential future career progression within the sector.

Next steps

If you are motivated, customer-focused, and keen to build a career within the railway sector, we want to hear from you. Following your application, shortlisted candidates will be invited to attend a video interview. Successful applicants must be able to provide evidence of their right to work in the UK and will be required to complete a pre-employment Drug & Alcohol test prior to starting.

For more information, please contact Karla Delczeg at (url removed). Apply now and take the first step into an exciting summer opportunity at London King’s Cross Station.

Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation