Parts Sales Advisor
Job Title: Parts Sales Advisor (UK)Location: Dorking, SurreySalary: 33,000 Basic Hours: 37.5 hours per week, Monday to Friday Days Overall Purpose of the Position:The purpose of this role is to provide UK customers with the highest level of care and service by ensuring spare parts are supplied accurately, efficiently and within the required timescales.The Parts Sales Advisor will take responsibility for supporting customers with their parts requirements, processing orders, identifying and interpreting parts, and developing strong customer relationships. The role will also involve promoting and increasing profitable parts sales in line with company targets and pricing structures.The successful candidate will work closely with the wider team to deliver excellent customer service, monitor customer requirements and orders, and proactively identify opportunities to grow sales and improve performance.Main Duties and Responsibilities Parts Sales Advisor:Provide customers with a helpful, professional, prompt and efficient parts service.Ensure customers are kept informed of the status of their orders, particularly where orders are urgent, sensitive or where problems arise.Provide an accurate and efficient order receipt and processing service.Develop and maintain excellent working relationships with customers.Respond positively and professionally to customer enquiries and requests for assistance.Proactively identify new sales opportunities to support the growth of parts sales.Provide ..... full job details .....
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