Salesforce Application Support Specialist (Interim)
A well-established organisation is seeking a hands-on Salesforce Application Support Specialist to support a major Salesforce implementation as it progresses through testing, data migration and go-live. This is an interim role, with the initial assignment expected to last circa 3 months. This role is predominantly remote working, with ad-hoc travel to Cambridge required. Key ResponsibilitiesAct as the primary internal Salesforce specialist and subject matter expert.Support the final stages of a large-scale Salesforce implementation, including testing, deployment and post go-live support.Work closely with implementation partners to review, validate and improve delivered solutions.Configure and administer Salesforce, including objects, fields, permissions, workflows, automation and security settings.Support data mapping, migration and data quality activities.Assist with integrations between Salesforce and other business systems.Support SmartFlows document generation, templates, offer packs and automated communications.Build and maintain workflows, business rules, conditional logic and process automation.Investigate and resolve system issues, defects and user queries.Support QA, UAT and release validation activities.Create and maintain documentation, process maps and support procedures.Act as the owner of the Salesforce platform during the implementation and go-live period Experience RequiredProven experience as a Salesforce Administrator, Salesforce Application Specialist, ..... full job details .....
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