IN- HOUSE PROPERTY MANAGER a lovely customer focussed role with a leading West End Property Company. Our client owns and manages all aspects of the landlord/tenancy lifecycle for their prestigious portfolio of mostly high-end flats that are exclusively in the West End following a tenant offer via one of their approved agents and this is where you will then step in Key Responsibilities Overseeing the management of a residential apartments in and around the West End Manage the full tenancy lifecycle including: approving offers, dealing with tenant requests, ensure compliance with GSC and Electrical reports, move-ins, renewals, rent reviews and legal notices Handling maintenance and repairs above a certain threshold as minor repairs are dealt with by another team Liaising with contractors and ensuring works meet quality standards Carry out occasional property inspections PR face of the company including visiting tenants re more major repairs/maintenance Ensure compliance with lettings legislation (e.g. gas safety, EPCs etc) Keep accurate records using property management systems and prepare portfolio reports Key Skills and Characteristics Strong understanding of AST property management and legislation Smart appearance, professional approach and excellent verbal and written communication skills Strong problem-solving and decision-making skills Experience working with a similar mid/high-end portfolio Looking to work in a service orientated property ..... full job details .....