Aftersales Manager
Our client, a reputable automotive dealership in Chelmsford, Essex, is seeking an experienced Aftersales Manager to lead their busy service department. This is an excellent opportunity for a skilled professional to manage a fast-paced operation, drive departmental profitability, and provide outstanding customer service. We are recruiting on behalf of our client to find a motivated and capable Aftersales Manager who can contribute to the dealership s continued success. Benefits: Competitive salary of up to £60,000 per annum Monday to Friday working hours with every third Saturday morning on rota Opportunity to lead and develop a highly skilled technical team Supportive management structure with ongoing training programmes Part of a well-established dealership with a strong local reputation Employee recognition schemes and career advancement prospects Duties of an Aftersales Manager: Oversee daily operations of the service department to ensure high levels of efficiency and customer satisfaction Lead, motivate, and develop the service team through effective coaching and performance management Monitor department performance using key performance indicators and implement strategic improvements Manage costs to optimise profit margins within the service department Foster a customer-centric environment to ensure all customer concerns are handled professionally and efficiently Ensure compliance with manufacturer standards, health and safety regulations, and dealership policies ..... full job details .....
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