Join the CBRE Global Workplace Solutions team as a Contract Support! Are you skilled in Customer Service and Administration and, looking for a new role?CBRE Global Workplace Solutions is a leading global facilities management company, and we''re looking for a Contract Support to join our team in Leeds .What You''ll Do: Customer Service and Communication: Ensure customer satisfaction by providing prompt, professional service, accurately assessing needs, and facilitating clear communication. Work Order and Resource Management: Raise and assign work orders to the appropriate resources. Allocate internal engineers to callouts and maintenance visits, ensuring adherence to Service Level Agreements (SLAs). Contract and Performance Management: Understand the contract scope and seek improvements to boost performance and meet client needs. Supply Chain and Team Coordination: Streamline work order processing by coordinating with relevant teams. Manage supply chain partners and CBRE engineering teams to ensure prompt service delivery within SLAs. Documentation and Record Keeping: Track calls, update records, and manage systems (CAFM), to ensure accuracy and compliance. Culture and Compliance: Foster CBRE''s RISE values within the team and assist with other assigned duties.What We''re Looking For? Qualifications: Good basic education (GCSE or equivalent) including English and Maths. Knowledge: Proficient in Microsoft Office (Outlook, Word, Excel, etc.) with Excel skills (basic ..... full job details .....