Sales Administrator

Basildon, Essex

-24,480 + Monthly Bonus

Monday - Friday, 9am - 5pm (flexible)

25 days holiday + Bank Holidays, onsite parking, pension scheme

We are partnering with a reputable supplier based in Basildon who are seeking a proactive and motivated Sales Administrator to join their growing team. In this role, you will play a key part in managing customer enquiries, processing orders accurately, and ensuring the smooth coordination of sales and installation activities. You will be central to delivering exceptional customer service while supporting internal teams and maintaining efficient administrative processes.

Key Responsibilities:

• Process all sales orders accurately and promptly through the internal system
• Coordinate equipment arrangements, installations, and supplier appointments
• Track and manage the progress of sales orders to ensure timely completion
• Follow up weekly on quotations with both customers and internal teams
• Maintain and update ERP systems to ensure accurate and up to date customer information
• Support the projects team with quotations, progress updates, and equipment ordering
• Communicate effectively with customers, vendors, and colleagues to resolve queries
• Manage B2B software used for tender quotations
• Lead on social media activity across all platforms with daily engagement
• Assist with portal management for the wider team
• Provide support to the rentals department when needed
• Escalate complex issues to management or relevant departments
• Ensure compliance with company procedures, processes, and quality standards
• Attend site visits as required
• Represent the company at association events when necessary

About You:

• Experience using NetSuite and Canva is desirable
• Strong IT proficiency, including MS Office and Excel
• Previous experience in a sales support or administrative role
• Excellent written and verbal communication skills
• Highly organised with the ability to multitask effectively
• Strong problem solving ability and a commitment to excellent service
• A collaborative and positive team player

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.