The team you''ll be working with:You''ll be working with NTT Data UKandI Salesforce Practice under the Delivery and Governance Sub practice, and joining the Development team for Public Sector / Service Cloud clients!

What you''ll be doing:Core skills:

6+ years of relevant Salesforce Development ExperienceProduce Technical Designs and documentationsSalesforce Service Cloud and Experience Cloud hands on configuration and administration (inc. lightning page layouts, email / routing, custom object definition, list views, dynamic forms)Expertise on Out of the box capabilities of Service Cloud including Entitlements / SLA ManagementImplementation of complex Salesforce FlowsKnowledge of Salesforce Apex and LWC developmentGit software version controlFamiliar with Salesforce SFDX / Visual Studio CodeComfortable with agile delivery with Jira task managementExperience with Devops Deployment – CI / CD PipelineIdeal / Desired Skills:

Salesforce Industry Cloud experienceSalesforce SOQL query language and general object model / reporting awarenessAdvanced Salesforce Apex development experience (inc. defining invocable Flow actions and batch Apex)DevOps pipeline implementation and troubleshootingSalesforce email configuration, including DNS / DKIM / SPFAI prompt building experienceWhat experience you''ll bring:A proactive, self-starter Technical Lead able to work independently in a team.Lead Development TeamProduce designs when requiredRepresent Team on Client calls and conduct client presentationsWilling able to attend the customer''s site in central London if required (though predominantly working remotely)Experience of Salesforce Service Cloud - must

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