Sales Coordinator

Thistle Marble Arch

Contract:

Full TimePayment:

SalariedSalary:

Competitive

The Marble Arch Hotel, one of our 4-star properties from the “by Thistle” collection is located just off Oxford Street and a short walk from the West End and Hyde Park. With 692 stylish and spacious bedrooms, unique dining spaces, and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.What you''ll be doingAs Sales Coordinator, you will play a key role in supporting the sales efforts across multiple hotels within the cluster. Working closely with the Cluster Sales Manager and the sales teams, you''ll ensure seamless coordination of sales activities and contribute to driving revenue growth.You will be responsible for managing administrative tasks, coordinating sales opportunities, and helping the team to deliver exceptional service to both new and existing clients. Your organizational and communication skills will be essential in ensuring smooth operations between the hotels, Central Reservations, and the wider sales team, supporting the delivery of our revenue goals.Assisting the Sales Manager in coordinating sales activities across multiple hotelsSupporting the sales team in managing accounts, handling inquiries, and maintaining strong relationships with clientsTracking sales leads, ensuring follow-up actions are taken in a timely and efficient mannerCoordinating communication and collaboration between the hotels and the Central Reservations team to optimize booking opportunitiesAssisting with the preparation of sales reports, market analysis, and tracking sales performanceHelping to ensure the smooth execution of sales strategies and promotional campaignsMaintaining up-to-date customer records, ensuring data integrity across the clusterWhat you''ll bringStrong organizational skills and an ability to manage multiple tasks across different propertiesExcellent communication skills to liaise effectively with the sales team, clients, and internal departmentsA customer-focused mindset with a passion for building and maintaining relationshipsProficiency in using sales and booking systems to track performance and generate reportsA proactive approach to problem-solving and supporting the sales team in achieving their goalsPrevious experience in sales support or hospitality is a plusWhat you''ll get in returnAs well as all the things you''d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we''ll take care of you at every step of your journey so that you can take care of our guests.In fact, we''re so committed to this that our ‘People Promise'' sets out how you can expect us to support you at every step of your application and your career with us. Whether that''s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.Career Development and Growth - We''re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.Financial Wellbeing – You work hard, so we''ll always help your money work hard for you! Some of the great things you can take advantage of include:Wage Stream – You''ll be paid monthly, but have access to your earned salary before payday should you need itDiscounts and Perks – Savings on 1000''s of retailers, dining, hotel stays, and much more for you and those close to youRefer a Friend – Earn up to £1000 when friends join our teamInterest-Free Loans – Season ticket loans to make commuting easierMental and Physical Well-being - We''re here to support your well-being, whenever and wherever you need it.On-Site Mental Health First Aiders24/7 Employee Assistance Line – Free, confidential adviceBe Well Platform – Our Online fitness and wellness resourcesGym Discounts and Cycle to Work SchemeRecognition and Community – We''re proud of everything we achieve, so we always celebrate our extraordinary team and culture.‘Wonderful People'' Awards – Monthly, quarterly, and annual recognitionSocial and Seasonal Events – Fun, inclusive celebrationsPeople Council – A platform for every voicePaid Volunteering Days – Give back to causes close to youAt Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.

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