The EMEA Customer Coordinator Specialist will play a key role in supporting and enhancing customer relationships across the retail industry. This position, based in Bromborough, focuses on fostering growth and ensuring exceptional service delivery.Client DetailsThe employer is a well-established organisation within the industrial/manufacturing industry. They are recognised for their commitment to excellence, offering a professional and collaborative work environment in Bromborough.DescriptionBuild and maintain strong relationships with key customers within the EMEA region.Collaborate with the sales team to identify growth opportunities and drive customer satisfaction.Maintain accurate records of customer interactions and transactions.Resolve customer complaints and escalate issues when necessary.Provide updates to customers regarding order statuses and delivery schedulesMonitor and analyse customer feedback to implement effective service improvements.Ensure accurate and timely communication with customers regarding orders and inquiries.Provide support in developing and executing customer development strategies.Coordinate with internal teams to resolve customer issues efficiently.ProfileA successful EMEA Customer Coordinator Specialist should have:Previous experience in a customer service or similar role within the industrial/manufacturing sector.Knowledge of export of goods.Strong organisational and multitasking skills.Excellent verbal and written communication ..... full job details .....