Account Executive
Account Executive ChippenhamCirca £30,000 + Company BonusHybrid WorkingAre you a customer-focused professional with strong administrative skills and a proactive mindset? Join a dynamic team and play a key role in delivering exceptional service to our valued clients.About the Role As an Account Executive, you will support the Strategic Account Manager in managing a shared customer portfolio while taking direct ownership of your own dedicated customers. This is a fantastic opportunity to build relationships, resolve queries efficiently, and contribute to revenue growth in a fast-paced, supportive environment.Responsibilities Account Executive Support the Strategic Account Manager on the shared customer portfolio and hold direct responsibility for your own portfolio of customersPersonally host and lead customer meetings as required, including ad-hoc sessionsAssist with customer reporting and manage query resolutionSupport revenue reporting and chase customer authorisations where necessaryLiaise and collaborate fully with internal departments to resolve customer queries, escalations, or issues taking ownership as appropriateManage customer complaints in line with company SLAs and policies Prepare management reporting packs and supporting documentation (e.g., accident history letters, service history information)Schedule customer telephone conferences as neededProvide flexible support for any additional business tasks Experience and Qualifications Account Executive Strong ..... full job details .....
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