Customer Service Advisor – Peterborough - £25k-£30k DoE

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping people? If so, we want to hear from you!

About the Role:
Our client, a well-established company based in Peterborough, is looking to recruit a friendly and reliable Customer Service Advisor to join their busy team. This is a fantastic opportunity for someone who enjoys engaging with customers and delivering outstanding support.

Key Responsibilities:

• Handling inbound customer enquiries via phone, email, and live chat
• Providing accurate information and resolving issues efficiently
• Maintaining excellent communication and professionalism at all times
• Processing orders, returns, and managing customer accounts
• Working closely with other departments to ensure customer satisfaction

What We’re Looking For:

• At least 1+ Years’ experience in customer service or a similar role is preferred
• Strong communication skills, both verbal and written
• A positive attitude and the ability to remain calm under pressure
• Good organisational skills and attention to detail
• Flexibility to work shifts as required

Why Apply?

• Competitive salary and benefits package
• Ongoing training and career development opportunities
• Friendly and supportive work environment
• Convenient location in Peterborough with good transport links

How to Apply:
If you’re ready to take the next step in your customer service career, call us in the Peterborough office on (phone number removed) for a confidential discussion.

INDPB