Technical Support Engineer - Be the Voice Behind the SolutionWarwick, onsite, modern office environment Basic salary between £27,000 and £35,000Why join?They supply drive and control systems to the industrial sector, supporting critical environments where reliability is essential - including power stations, Warehousing, rail depots, and cold storage facilities. Renowned for their quality products, expert technical support, and outstanding after-sales service, they have built a strong and trusted reputation in the industryYou''ll be at the heart of their reputation, providing exceptional desk-based technical support to engineers and clients nationwide. If you''re looking for a technically rewarding role, long-term job security, and a company that''s growing year on year - this could be the opportunity you''ve been waiting for.What you''ll be doingYou''ll start strong with an immersive technical training programme, where you''ll learn everything there is to know about the electrical and mechanical engineering that powers their products. You''ll be coached by experts in a friendly, classroom-based environment to get you up to speed quickly and confidently.Then, you''ll hit the ground running by: Delivering expert-level telephone support to field engineers needing fast, reliable help during installations, repairs, or troubleshootingBuilding rapport under pressure - keeping calm, empathetic, and focused when customers need you mostAdvising on replacement parts and quotations ..... full job details .....