Key Account Manger

Dudley

Permanent

£25,000-£30,000 + Bonus

What on Offer

• Competitive salary perks
• Bonus Scheme /Yearly Bonus
• Monday-Friday 9am – 5:30pm (30 minutes Break)
• 22 Days Annual Leave + Bank Holiday
• Cycle to Work Scheme
• Company Pension
• Company Events
• Life assurance
• Training and Progression opportunities Available

A fantastic opportunity has a risen for an experienced  Account Manger to join a well-established business within the Dudley area. The successful candidate will

primarily be responsible for ensuring customers receive the best quality service, delivered with confidence.  As a Key Account Manager, you will have a "can do" attitude and fantastic customer service skills, a good telephone manner along with great administration and IT skills.

 Job Role Responsibilities:

• Prioritising and processing customer contact via telephone and email
• Assisting customers with advising on proper product information, availability and pricing data to maximize sales capabilities and maintain positive relationships
• Quotation and sales order processing
• Providing customer sales support to existing and potential new accounts
• Maintaining customer-related data including order entry and administration
• Delivering great customer service

The ideal applicant will be able to demonstrate:

• Strong customer relations skills (verbal and written)
• Strong organisational skills, attention to detail and accuracy
• Ability to thrive in a fast-paced team environment
• Ability to apply critical thinking principles and remain flexible
• Ability to multitask on the phone and email while reviewing system information
• Good IT skills including Microsoft Outlook, Microsoft applications
• Automotive industry knowledge is preferred but not essential