Credit Control Supervisor Bury St Edmunds, Suffolk The Role We are seeking an experienced Credit Control Supervisor to join our finance team based in Bury St Edmunds. This role is ideal for a senior credit controller looking to take the next step or an existing supervisor who enjoys leading a small team while remaining hands-on. You will be responsible for supervising a small credit control team, managing day-to-day credit activities, and resolving escalated and complex customer account issues. The role combines leadership responsibilities with core credit control duties. Key ResponsibilitiesSupervise and support a small team of credit controllersAllocate workloads and monitor team performanceResolve escalated or complex account and payment issuesMaintain strong relationships with customers and internal stakeholdersReview and manage credit limits in line with company policyEnsure timely collection of outstanding debts and reduction of aged debtAssist with month-end reporting and debtor analysisSupport continuous improvement of credit control processesCover and assist with day-to-day credit control tasks as requiredSkills and ExperienceProven experience within credit control, at senior or supervisory levelPrevious experience supervising or mentoring others is desirableGood organisational skills with strong attention to detailCompetent with accounting systems and Microsoft ExcelIf you are an experienced Credit Control professional seeking a supervisory role, please apply today. ..... full job details .....