Are you a proactive and technically minded Dynamics 365 specialist looking for your next challenge? I am looking for a D365 Technical Support Analyst to play a key role in supporting, maintaining, and improving Microsoft Dynamics 365 applications across Finance andamp; Operations, Customer Engagement, SCM, and Commerce.What You''ll Be DoingProviding 1st and 2nd line support across D365 Fandamp;O, CE, SCM, Commerce and integrated systems (POS, Adyen, Magento, Formpipe, EDI, printing solutions).Troubleshooting and resolving application issues while minimising business disruption.Monitoring system performance, including batch jobs and integrations.Managing support tickets within agreed SLA timeframes (some occasional out-of-hours work).Supporting upgrades, testing cycles, and deployments from test to live environments.Acting as a bridge between technical teams and business users - translating needs and building strong working relationships.Creating high-quality documentation and delivering training to super users.Contributing to continuous improvement, knowledge sharing and D365 enhancements.What You''ll BringEssential2+ years'' experience with Dynamics AX or D365 Finance andamp; Operations.Background supporting business applications (ideally retail or manufacturing).Hands-on experience with POS hardware/software.Strong problem-solving skills and experience with ERP, Windows OS, and APIs/web services.Ability to manage competing priorities in a structured support ..... full job details .....