Overview

Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a Head of Hospitality, Events and Experience to work with us on a wonderful, national BandI contract.

Location:

National position but ideal base would be London with travel required

Salary:

£50,000 - £60,000 per annum depending on experience

Working Pattern:

40 hours per week - Monday - Friday

Role purpose

We are looking to recruit a Head of Hospitality, Events and Experience to be responsible on a national contract for the strategic planning, leadership and execution of high quality events and client experiences to meet financial goals and exceed guest/client expectations.

Key Responsibilities

Strategic Planning and Development : Develop and implement event strategies, operational plans, and quality assurance mechanisms to enhance client experiences and achieve business objectives.

Event Execution : Oversee the end-to-end planning, setup, and delivery of diverse events, such as conferences, meetings, banquets, and private functions.

Financial Management : Manage budgets, monitor performance against financial targets, and negotiate with suppliers to secure the best value and maximise revenue.

Client and Stakeholder Relations : Act as a key point of contact for clients and internal stakeholders, building strong relationships and ensuring their needs are met.

Supplier and Vendor Management : Liaise with and manage external suppliers and contractors to ensure efficient logistics and a high standard of service delivery.

Quality Assurance : Implement and maintain robust processes to ensure all events and services meet agreed quality standards, safety regulations, and customer expectations.

Operational Efficiency : Drive improvements in event processes, leverage systems for documentation and management, and ensure a smooth flow from planning to event conclusion.

Essential Skills

Operational Expertise : Proven experience in large-scale event planning, logistics, and delivery.

Financial Acumen : Experience in budgeting, PandL management, and financial analysis.

Customer Service Excellence : A passion for service and the ability to deliver exceptional experiences to guests.

Communication Skills : Excellent verbal communication skills for interacting with diverse stakeholders and clients.

Detail-Oriented : Thoroughness and a strong attention to detail are critical for event success.

Our Ideal CandidateRequirements :

Happy to travel nationally when required

Previous multi-site ideally national experience

Confident to prepare high level costed proposals

Confident to liaise with senior stakeholders

Note : This role is national with travel; ability to prepare high level costed proposals and liaise with senior stakeholders is essential.

What’s in it for you?Working with Gather and Gather has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Private medical eligibility

Eye care

A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance

Family friendly support

Regular social events and communication with our leaders

A holiday purchase scheme

Volunteering days

Professional subscriptions

Recognition schemes and people awards

Long service awards

Access to some great high street discount vouchers

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