Job Type: PermanentEndeavour Recruitment has a new opportunity for an experienced Production IT Support Engineer based in Wembley, Middlesex with our Global Manufacturing client. Experience of ITIL Methodology advantageous. The salary for the role is £20k to £25k according to experience, plus 12% shift allowance.The client is looking for an experienced IT Support Engineer to ensure availability and the efficiency of systems for Production use.Key Skills Required: -UPP, GISFault AnalysisSolution GenerationITIL MethodologyGeneral Computer and IT SkillsIn this role you will be expected to: -Ensure Production have all files required to meet SLAsEnsure availability and efficient running of systems for Production useEnsure Live and Test data is processed and administered as per requirementsUpdate and maintain process and workflow diagrams and documentsActively manage incidents and record resolutionsApplicants are invited to apply as soon as possible in order to be included in the shortlist. Please confirm required day rate.

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