Head of HR Operations - Interims

Head of HR Operations - Interims Working on behalf of a client in Swindon, we are actively seeking an Interim Head Of HR Operations to join their team. Provisional start date: 29th October 2025. As an interim HR Operations Manager to provide immediate stability, leadership, and operational excellence across the HR Operations function. This role will lead the HR Team Leader and team, introduce robust service standards and performance reporting, and deliver improvements aligned with transformation, audit, and service review recommendations. This post will also be instrumental in embedding technological enhancements, including the exploration of AI and restoring confidence amongst stakeholders that HR Operations can deliver timely, reliable, and professional services. Key Responsibilities as Interim head Of HR: Leadership and People Management Lead, support, and develop the HR Team Leader and their team to ensure capability, accountability, and high-quality service delivery. Integrate the Assistant HR Business Partners into the HR Shared Service Centre model. Role-model inclusive and visible leadership, embedding Council values and behaviours. Operational Excellence and Service Standards Rapidly establish and implement KPIs and Service Standards (SLAs) for HR Operations. Communicate service standards and the HR Ops service offer clearly to key stakeholders, ensuring transparency and accountability. Deliver consistent, timely, and customer-focused HR operational support ..... full job details .....
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