Do you have a passion for process improvement and problem-solving?

Do you enjoy working with systems, data, and people to drive efficiency and productivity?
  
Our client, a well-established and highly respected business based near Banbury, offers business-to-business services to their clients all over the UK. They are now seeking a Business Systems Analyst to join their Operations team on a full-time, permanent basis. Reporting directly to the Head of Operations, this is a fantastic opportunity for someone who enjoys reviewing and refining business systems, both IT and non-IT, and who thrives on implementing changes that deliver real value.

The successful candidate will gain exposure across all areas of the business, working closely with colleagues in the UK and internationally. This is a varied role that will see you supporting multiple projects, solving IT and systems challenges, and ensuring new processes are successfully handed over into business-as-usual operations.

Key Responsibilities:

• Review existing business systems and processes, identifying opportunities for improvement.
• Test functionality of SAP, databases, and other business system implementations.
• Develop and implement systems to support new business opportunities.
• Support, develop, and promote WebTrack and electronic customer/supplier interfaces.
• Take ownership of newly developed systems through the initial rollout, including training handover to relevant departments.
• Provide ongoing support and development of existing processes and systems.
• Write and maintain work instructions, manuals, and process documentation.
• Facilitate and lead meetings (Teams, conference calls, face-to-face).
• Support areas of the business under pressure to maintain high levels of customer service.
• Participate in special projects as required.

Key Skills & Experience:

• Strong working knowledge of Microsoft Excel.
• Excellent numerical skills and attention to detail.
• Ability to produce clear, concise documentation.
• Strong communication and interpersonal skills.
• Previous experience with SAP a desirable.
• Knowledge of databases.
• Experience in process improvement or project management.

Personal Attributes:

• Logical and organised approach to work.
• Analytical and problem-solving mindset.
• Quick learner with flexibility and adaptability.
• Ability to manage multiple projects, prioritise, and meet deadlines under pressure.
• Confident self-starter who takes ownership and sees tasks through to completion.
• Able to build effective working relationships across all levels of the organisation.

Additional Information:

• Occasional travel may be required to other UK sites.
• Office-based, Monday–Friday.
• Full training provided, including exposure to systems and processes across all departments.
• Competitive salary and benefits package.

If you are motivated by driving improvements and want to be part of a forward-thinking business that values innovation and collaboration, this could be the perfect next step for you.

To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can contact Shanelle Bowyer at (phone number removed). Alternatively, connect with us on LinkedIn via the following link: (url removed)/