About The RoleHead of FM Key Accounts Location: Home-Based with National TravelCompetitive basic salary with attractive bonus potentialWe are seeking an exceptional Head of FM Key Accounts to lead and develop a portfolio of high-value strategic customers within our Hygiene Commercial division.This is a pivotal leadership role responsible for driving growth, retention, and profitability across key market sectors while leading a high-performing team of account management professionals. You will build trusted partnerships with customers, develop innovative growth strategies, and ensure an outstanding customer experience that delivers long-term value for both our customers and the business.As a strategic leader, you will work collaboratively across Sales, Operations, Marketing, and Customer Service functions to create a joined-up approach that supports sustainable growth and strengthens our position within the market.The Head of FM Key Accounts role at phs will involve:Leading and developing a team of FM Key and Senior Account Managers to deliver outstanding results.Growing, retaining, and maximising revenue across a portfolio of strategic FM customer accounts.Building and delivering strategic account plans that support customer and business objectives.Driving sales excellence, customer engagement, and continuous improvement across the function.Collaborating with key internal stakeholders to deliver an exceptional customer experience.The ideal candidate for a Head of FM Key ..... full job details .....