We are looking for a people focused Administrator to join our client''s small, friendly and busy office team based in Henley-on-Thames. This is a varied and hands-on role, ideal for someone who enjoys working with people, systems and detailed administration in a supportive, family-friendly environment.You will be the first point of contact for enquiries, supporting surveyors and engineers, managing schedules, and ensuring office systems and records are maintained accurately and efficiently.The successful candidate will have experience in scheduling and managing diaries, looking after engineers and planning.The role is Monday to Friday 9am - 5.30pm, office based and is paying between £30k and £32k plus annual bonus and benefits including 25 days holiday.Key responsibilitiesAct as the first point of contact for incoming phone calls, enquiries and queriesManage inboxes, including enquiries and manufacturer leadsScreen enquiries to assess suitability and respond accordinglyRaise job references and maintain accurate project recordsBook surveys into the surveying team''s calendars and capture full survey detailsRaise invoices for surveysSchedule daily engineer appointments and prepare worksheetsRearrange engineers'' diaries at short notice for emergencies Liaise with external servicing partners for overflow worksOrder materials and raise invoices relating to servicing and upgradesMaintain up-to-date files, site information and client recordsGreet visitors and handle deliveries ..... full job details .....