Join to apply for the

Operations Manager

role at

SercoLocation:

Oxford Ice RinkJob type : Permanent/Full timeWorking Hours:

40 hours per week to cover a mixture of early, late and weekend shiftsSalary:

£31,000 + Excellent benefitsHere at More Leisure Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for an

Operations Manager

to join our centre.Responsibilities

Supervising and managing staff: scheduling, training, performance management, and potentially hiring/firing decisions.Maintaining ice surface and equipment: ensuring the ice is in optimal condition for skating and managing repairs or maintenance of related equipment.Facility management: overseeing upkeep of the ice rink facility, including public areas, changing rooms, and other amenities.Customer service: addressing inquiries, resolving issues, and ensuring a positive experience for rink users.Safety and compliance: implementing and enforcing safety protocols, conducting regular inspections, and ensuring regulatory compliance.Inventory and supply management: monitoring stock levels, ordering supplies, and managing related expenses.Financial management: assisting with budgeting, expense tracking, and financial reporting.Strategic planning and operational improvements: working with the General Manager to implement new initiatives, improve efficiency, and achieve operational goals.Record keeping: maintaining accurate records of maintenance activities and operational performance.What You’ll Need To Do The Role

Previous experience as an Operations Manager or similar within leisure, with the ability to implement the strategy devised by the Oxford Senior Management team underpinning good decisions that maximize effectiveness.Proven experience using influencing processes to build commitment to changes required for long-term outcomes; identifying, building, and maintaining mutually beneficial long-term relationships internally and externally to deliver business success.Ability to simplify complex situations and data and identify key issues.If you feel you meet the above criteria and are looking for a new challenge, please apply at your convenience.Why Join Us

Meaningful and vital work: Working within Leisure means you’ll play a critical role in ensuring that the communities we serve receive exceptional service and a safe, fun environment to stay healthy and connected.A world of opportunity: We value internal progression, and offer opportunities to develop skills and progress into senior management.Great people: Our staff are dedicated to providing the best possible service for customers and we value pride in work.What we offer

Free membership at the Centre plus heavily discounted use of classes and facilitiesFree safeguarding training and DBS checkExcellent development and training opportunities6% employer matched pension contribution21 days annual leave + public holidays (pro rata for part-time)Life assurance up to 2x base salaryAccess to all Leisure benefitsSerco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. The Trust is committed to equal opportunities. Applicants should contact the Recruitment Team on 0345 010 4000 if they have any queries or need additional time to submit an application. DBS checks will be carried out where appropriate.

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