Location: Aston, BirminghamContract: 3-month ongoing temporary roleHours: Monday to Friday, 9:00am-5:00pmPay: First 12 weeks: £12.60 per hour + holiday allowance (£14.12 total) After 12 weeks: £15.03 per hour + holiday allowance (£17.60 total)Working Pattern: Hybrid / On-site / Out on VisitsDriving: Required Your new companyBirmingham City Council is one of the UK''s largest local authorities, delivering vital housing services to residents across the city. You will join the Housing Solutions team based at Barry Jackson Tower, supporting households in temporary accommodation and helping residents navigate their route towards settled housing. Your new roleAs an Assistant Housing Officer, you will support vulnerable residents living in temporary and bed-and-breakfast accommodation. Your role will involve completing two weekly surgeries across BandB locations, meeting residents face-to-face, discussing tenancy matters, and supporting them with housing-related needs. You will visit annexe accommodation to collect signed licence agreements, complete suitability assessments, and help residents access benefits, housing applications, and wider support services.You will also assist with addressing resident conduct and behaviour issues, which may include issuing warning letters and managing challenging conversations. A key part of the role is ensuring residents understand their responsibilities, maintaining consistent communication, and providing clear guidance to help them move ..... full job details .....