Head of Digital
As Head of Digital Products and User Experience, you will lead the Digital Products and User Experience team in the development, maintenance and continuous improvement of digital platforms and products that drive engagement with our cause. You will be accountable for the performance, compliance and accessibility of all digital products and services, including the Motor Neurone Disease (MND) Association website. Working with colleagues across the organisation, the Head of Digital Products and User Experience will plan confidently, collaborate well, and contribute to a digital function that can respond to changing needs and growing demand.This is an exciting time to join the MND Association, following the launch of our new brand in January and with a new CRM scheduled for implementation. Strengthening our digital platforms and products will ensure people affected by MND, our supporters and volunteers, experience digital services that are clearer and more accessible.This opportunity is for a 12-month Fixed Term Contract.Key Responsibilities Lead and develop the Digital Products and User Experience team, including 4 direct reports, setting clear direction and high standards Own the delivery, performance and accessibility of all digital products and platforms Champion excellent user experience across websites, microsites and digital services Embed product-based ways of working to deliver high standards of performance and user experience Set and champion content and product ..... full job details .....
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