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Brown Shipley | A Quintet Private BankGet AI-powered advice on this job and more exclusive features.Purpose of the JobAt Brown Shipley (BSCO), UK subsidiary of Quintet, a leading private banking Group in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. Compared to others, we are small (

Purpose of the JobAt Brown Shipley (BSCO), UK subsidiary of Quintet, a leading private banking Group in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. Compared to others, we are small (Brown Shipley COO oversees the operational and IT functions, to ensure the efficient and secure functioning of the bank in compliance with UK and international regulations. He/She works closely with Brown Shipley Chief Executive Officer and with Quintet Group COO (in matrix) to drive operational excellence, enhance customer experience and ensure alignment with group Strategic objectives. The role will be SMF 24 (Chief Operations) and have prescribed responsibility for CASS.Key AccountabilitiesOversee and optimise daily operations, ensuring seamless execution of the services in compliance with regulationsTogether with 2nd line (CRO, CCO), ensure robust control framework is in place to uphold regulatory and internal standardsBuild strong relationships with Quintet senior leadership, in particular Group Heads of Operations and IT, to deliver on group strategic and business agendasResponsible for Oversight of all Outsourcing undertaken by BSCO, this also includes the Outsourcing Policy and FrameworkResponsible for BSCO Business Continuity frameworkResponsible for Oversight of Change Management within BSCO.Work closely with the Quintet Group COO team in implementing Group COO transformation in the UK, promoting change initiatives and supporting their execution locally. In particular, supporting the group''s integration agenda across Operations and IT, focusing on process standardization, efficiency, and the creation of centres of excellence within QuintetOversee BSCO Information Technology and Cybersecurity Framework, in alignment with Quintet Group FrameworkSupport financial planning, budgeting and cost control efforts to drive profitability and sustainable growth in alignment with GroupAs a member of the BSCO Executive Committee and Quintet Group Operations leadership team (GOLT) and Enterprise Risk Committee, attend all meetings and contribute by discussion, report and where appropriate, undertake any agreed project on behalf of senior managementResponsible with the BSCO Board and other Executive Committee members for setting the company’s strategic management and directionAs a matrix led organisation all accountabilities will be in alignment with the Quintet Group FrameworkManage resources within the allocated staff budget for the year and manage appropriately the right balance of internal and external resources in collaboration with the respective Group HeadsLead, coach and inspire teams, and together with Group functional heads create succession planning for key roles

Knowledge And ExperienceExtensive experience working in a Leadership capacity within the Financial Services sector, preferably yet not solely with COO responsibilities (Operations and IT, Process Optimization as well as Transformation)Strong understanding of UK Financial Services Regulation, including FCA and PRA requirementsExperience of Outsourcing Oversight and FrameworksDemonstrated experience in managing operational risk, business continuity and compliance frameworksExperience with matrix models, ensuring both local and group requirements are metExperience of building and maintaining high performing teams

Attributes and QualitiesChange management oriented and transformation mindset. Ability to challenge status quo, present ideas, position new approaches to the businessDesire to collaborate across functions and all geographiesAbility to engage at all levels whether it is with C-suite management, high net worth clients and colleagues across our businessHighly motivated and driven, has high standards, attention to detail and is empathetic to clients, colleagues and business stakeholdersLeader of people and teamsStrong communication, presentation, collaboration and influence skillsService drivenIndependent and creative thinkerProactive attitude, able to prioritize tasks and work in a virtual team environmentHands on and practical, when required

Technical SkillsDetailed Knowledge of CASS Framework requirementsFamiliarity with banking IT systems, cybersecurity best practices, data and digital transformation strategiesChange management experience

Languages SkillsFluent in English, French and German also beneficial

Seniority level

Seniority level

Not ApplicableEmployment type

Employment type

Full-timeJob function

Job function

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