My client is looking for an TLO (Tenant Liaison Officer) for a permanent position based in Gateshead. Based in Gateshead offices but covering North EastTypical working week 37.5 hours (Monday - Friday - 08:30am - 5:00pm) Salary 31,000 per annumCompany van provided Permanent rolePrevious experience working withing in a similar role highly desired Our Tenant Liaison Officer sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy.Your experience in a customer-facing environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities.Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home.An outline of your responsibility - Tenant Liaison OfficersResponsible for supporting site or contract with liaison between customers, clients and wider communityDelivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the ''extra mile''Lead on delivering all added value contractual commitments including planning and diarising ..... full job details .....