Aftersales Advisor
We are representing a well-established, family-owned dealership located in Hurst and Berkshire, seeking a dedicated Aftersales Advisor. This role offers an excellent opportunity for an experienced motor trade professional to contribute to a reputable business representing multiple trusted brands, including Subaru, MG, and Triumph motorcycles. The Aftersales Advisor will be instrumental in delivering exceptional customer service and ensuring efficient workshop operations. Benefits of a Aftersales Advisor: Competitive basic salary up to £32,000 per annum, with an OTE of approximately £35,000 Company pension scheme 20 days holiday plus bank holidays Opportunities for professional development and career progression Stable, supportive work environment Ongoing training and development initiatives Duties of a Aftersales Advisor: Act as the primary point of contact for customers requiring vehicle servicing, maintenance, and repairs Build strong customer relationships through professional communication and excellent customer service Prepare accurate job cards and schedule workshop bookings to maximise technician productivity Keep customers informed throughout the repair process with regular updates Promote manufacturer service plans, maintenance packages, and additional repair opportunities Obtain customer authorisation for any extra work prior to commencing repairs Produce detailed estimates, raise invoices, and explain work upon vehicle collection Maintain accurate customer ..... full job details .....
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