Sanderson is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have a contract opportunity for Temp - Pensions Administrator role.Job Title: Temp - Pensions AdministratorLocation: Glasgow based Job type: Temp Contract. Start date: Subject to clearanceWorking arrangements: - Flexible Workings Hours between 7am - 7pm following completion of training Shift Pattern - Fully OnsiteDuration: 12 Months (Possibility of further extension)Temp Daily rate: £13.45 per hour.Role details:To assist in the provision of transaction processing services to one or a number of clients. To be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward, routine services often as part of a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non routine situations to others.Candidate requirement:Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.Learn the procedures and understand parameters of producing a quality output.Process work to the defined level of quality.Resolve queries, escalate as necessary (ie a team leader/manager/other group), and log if appropriate.To schedule and prioritise ..... full job details .....