Job Specification Store Manager (Kingston) Store Manager Kingston Location Kingston Reports To Area Manager / Regional Manager Employment Type Full-Time, Permanent Working Hours 40 hours per week, including flexibility to work additional hours when required to support business needs. Every other weekend off. About the Company A multi-award-winning lifestyle family business with 20 stores across the South East, specialising in beautiful and inspiring gifts, cards, books, and homeware for friends, family, and the home. The business is passionate about delivering exceptional customer experiences through beautiful products, welcoming stores, and engaged, motivated teams. Role Purpose The Store Manager is responsible for leading and developing a happy, motivated, and high-performing store team while delivering outstanding customer service and achieving commercial objectives. The successful candidate will create a warm and inspiring shopping environment that reflects the company s values and standards. Key Responsibilities Leadership and Team Management Lead, motivate, and inspire the store team through positive and supportive management. Create a happy, engaged, and customer-focused culture within the store. Lead by example with professionalism, kindness, and enthusiasm. Support recruitment, onboarding, and ongoing development of team members. Attend and participate in management training sessions. Customer Experience Ensure outstanding customer service standards are ..... full job details .....