Head of Technology Services & Partnerships (London)

Head of Technology Services and PartnershipsConsultingEmployment Type:
Permanent - Full TimeThe Head of Technology Services and Partnerships is a senior commercial technology leader within Consulting and Technology (CandT), responsible for converting strategic opportunities into scalable, high-impact technology solutions that directly contribute to revenue growth, client retention, and margin improvement.The role owns the end-to-end commercial traceability of technical execution - ensuring all solution design, infrastructure, and partnerships are tightly aligned with business performance metrics. It also leads the evolution of a globally scalable delivery model, optimizing the commercial leverage of internal teams and external partners.This is a results-focused role with clear accountability for enabling top-line and bottom-line outcomes through technology.Own Commercial Solution SpecificationConvert strategic ideas and sales opportunities into high-confidence solution specifications with measurable business value.Ensure all technical delivery plans are traceable to commercial KPIs (e.g., Collaborate with Solution Specialists to embed a business case mindset into design processes.Define and continuously optimise the infrastructure and architecture required to support delivery at pace and scale.Standardise the use of modern platforms, languages, and practices to improve velocity, cost-efficiency, and technical resilience.Hold accountability for delivery readiness of platforms supporting 20m+ in revenue.Ecosystem and Tooling for Scalable Commercial ExecutionBuild and govern a tooling and platform ecosystem that enables efficient, repeatable delivery and supports gross margin improvement.Ensure tooling decisions are driven by commercial performance metrics, including build speed, defect rates, and cost per deployment.Technology Partnership StrategyLead the identification, negotiation, and management of strategic technology partners that enhance our sales potential, delivery capability, and innovation capacity.Act as a senior commercial representative for CandT in external forums, and hold accountability for joint GTM success and co-sell initiatives.Manage client-side tech relationships where delivery or integration risk impacts revenue or renewal.Embed commercial accountability into delivery teams through measurable objectives tied to client and revenue outcomes.Upskill the team in technologies and approaches that enable faster, more profitable delivery.Proven track record in leading technology architecture and delivery with clear commercial outcomes.Strong partner ecosystem management experience, including joint go-to-market planning and performance tracking.Excellent stakeholder management skills, with ability to influence PandL owners and executive leadership.Experience in fast-growth consulting, digital transformation, or SaaS/product environments.Exposure to regulated industries where delivery quality and technical assurance impact margin and renewal.Familiarity with commercial levers such as pricing models, IP reuse, and platform monetization.Commercially accountable - sees technology as a lever for business performance, not just delivery.Outcome-obsessed, with strong instincts for balancing innovation, speed, and cost.Strong communicator with the ability to simplify complexity and sell the business value of technology.We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).- Reward platform - discounts for over 800 retailers-25 days holiday (rising with service)- Recognition programme- Pension - matched contribution at 5%- Life Assurance (4 x basic salary)- Development, training, and professional qualification
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