Lead Officer, Housing ICT (CX Asset Management)

Location: Fully Remote, with occasional travel to site if required

Rate: -500 to -650 per day Umbrella, depending on experience

Contract: 4 Months

Working Pattern: Part Time, 2 Days Per Week

IR35: Inside IR35

An excellent opportunity has arisen for an experienced Lead Officer to provide specialist expertise across Housing ICT, with a particular focus on Civica CX Asset Management.

This contract will support the ongoing development and optimisation of housing asset management systems, ensuring high quality asset data, reporting and system integrations.

• Lead and support the CX Asset Management function.
• Manage housing asset management information including stock condition data, SAVA surveys and EPC information.
• Support planned and completed maintenance records.
• Maintain equipment and asset information.
• Provide guidance around Decent Homes requirements.
• Support compliance monitoring and asset forecasting.
• Develop and maintain reporting using SQL, SSRS and Power BI.
• Support system integrations and interfaces across housing applications.
• Work with Total Mobile Cloud Dialogues API.
• Manage Azure Storage Explorer and SharePoint EDM integrations.
• Work closely with Housing, ICT and business stakeholders to improve data quality and system performance.

• Strong experience with Civica CX Asset Management.
• Excellent understanding of housing asset management.
• Experience with stock condition data, SAVA surveys and EPC information.
• Knowledge of planned and completed maintenance.
• Understanding of Decent Homes.
• Strong SQL and SSRS reporting skills.
• Experience using Power BI.
• Knowledge of Total Mobile Cloud Dialogues API.
• Experience with Azure Storage Explorer.
• Experience with SharePoint EDM.
• Excellent stakeholder management and communication skills.

• Experience working within Local Government or Social Housing.
• Knowledge of compliance reporting and asset forecasting.
• Experience supporting housing system integrations and interfaces.

This is an excellent opportunity for an experienced Housing Systems specialist to support a major housing asset management programme on a flexible, predominantly remote contract.

*Rates depend on experience and client requirements