Dutch Speaking Customer Service Advisor Are you fluent in Dutch and English and looking for a customer service role with a genuine work-life balance? I''m currently recruiting for a Dutch Speaking Customer Service Advisor to join a leading travel business based in Edinburgh City Centre.What''s on offer?Salary: 26,800 + 1,000 annual language bonusHours: Monday to Friday, 8:00am - 4:30pm (no evenings or weekends!)Location: Edinburgh City Centre - just a 10-minute walk from the train stationThe RoleYou''ll be supporting travel customers across phone, live chat and email, taking ownership of each query from start to finish. Working as part of a supportive, high-performing team, you''ll help deliver an outstanding customer experience while working towards key performance measures such as Customer Satisfaction (CSAT), Quality Assurance (QA) and Average Handling Time (AHT).What We''re Looking ForFluent in Dutch and English (spoken and written)Previous customer service or contact centre experienceStrong communication and problem-solving skillsComfortable multitasking across multiple systemsPassionate about delivering exceptional customer experiencesBenefits 26,800 salary plus 1,000 language bonusMonday to Friday working patternGenerous annual leavePerformance-related bonusesTravel perks and discountsHybrid working opportunities (performance-based)Excellent training and genuine career progressionIf you''re looking for a role that combines customer service, languages and career ..... full job details .....