We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: IDV Business Analyst (IAM/Identity andamp; Verification) Location: Knutsford Hybrid 60% Office, 40% Remote Duration: 30/09/2026 Pay Rate: £456 per day Role Description: Translate business challenges into clear, validated user journeys and functional requirements for modernised identity verification. Ensure the solution lands realworld benefits for Helpdesk and end users. Responsibilities Capture and refine requirements for Helpdesk and SelfService IDV. Map current vs future user journeys and identify friction points. Document POC criteria, success measures and acceptance conditions. Support testing, stakeholder workshops and readiness activities. Ensure alignment to Strategic003.1.1 and Strategic003.1.2 outcomes. Essential Experience Strong BA capability within IAM, authentication or security transformation. Experience writing user journeys, epics, acceptance criteria and process flows. Stakeholder-facing workshop and elicitation skills. Ability to articulate business impact and operational improvements. Desirable Experience Familiarity with Onfido, Verified ID or similar IDV products. Agile delivery experience (Scrum/Kanban). Modelling tools (Visio, Figma, Miro, BPMN). If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon ..... full job details .....