Workspace Services Administrator / Receptionist

• Rate of pay: -15.71 PAYE or -20.65 Umbrella per hour
• Job Type: Full-time, temporary (37.5hrs per week)
• Location: Hatton Garden & Southgate

Overview

This role supports the Workspace Services team with a wide range of reception and administrative duties. You will be responsible for delivering a professional front-of-house experience while assisting with operational processes such as asset management systems, cost control, and general team administration.

Day-to-Day Responsibilities

• Act as the main point of contact for staff, visitors, clients, and suppliers
• Manage reception duties, ensuring a professional and welcoming environment
• Enhance building user experience through effective visitor management
• Carry out general administrative tasks including copying, filing, mailing, and document preparation
• Support maintenance operations by raising and closing reactive, planned, and scheduled job requests via CAFM systems
• Raise purchase orders and process invoices through the helpdesk system, ensuring timely submission to Head Office
• Maintain supplier records, documentation, and tracking systems
• Assist in managing training records, certification documentation, and return-to-work records
• Monitor and replenish stock required for Workspace Services operations
• Organise meetings, take minutes, and track actions
• Coordinate meeting room bookings and provide hospitality where required
• Work collaboratively with colleagues and provide cover when needed
• Carry out additional administrative or operational tasks as delegated by management
• Follow health and safety procedures and support a safe working environment

Skills & Experience Required

• Previous experience in a reception, facilities, or office administration role
• Strong IT skills, including Microsoft Office
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organisational skills with attention to detail
• Ability to build relationships with stakeholders and service users
• Customer-focused with a professional and approachable manner

Key Competencies

• Customer-focused approach
• Strong collaboration and teamwork skills
• Confident communicator with the ability to influence
• Ability to manage relationships with suppliers and internal stakeholders
• Proactive and organised working style

Additional Information

• Ensures confidentiality of all personal and organisational data
• Complies with health & safety and workplace policies
• Promotes a positive, inclusive, and professional working culture
• May be required to undertake additional duties aligned with the role

To apply for the Workspace Services Administrator / Receptionist position, please submit your CV for consideration.