This is an excellent opportunity for a Customer Service professional to join a leading luxury travel company in South East London. This role will not be high volume, but you will be working with high net worth clients.Client DetailsThey are a very well established luxury travel company in South East London. They are very niche, but incredibly well respected in their industry.DescriptionAct as the first point of contact for customer inquiries, ensuring prompt and effective communication.Provide administrative support to the secretarial and business support department.Manage customer accounts and maintain accurate records.Resolve issues in a professional manner.Prepare reports and documentation as required.Assist in improving customer service processes and procedures.Maintain confidentiality and adhere to company policies. ProfileA successful Customer Service professional should have:Previous experience in a customer service or administrative role within professional services.Strong organisational and multitasking abilities.Excellent communication and interpersonal skills.Attention to detail and accuracy in handling tasks.Proficiency in relevant software and tools.A proactive approach to problem-solving and customer satisfaction.Ability to work both independently and collaboratively within a team. Job Offer 35,000 to 40,000 depending on the candidate ..... full job details .....