Part-Time Hindi-Speaking Customer Service Advisor
20 Hours per Week | Office Based | London Bridge
Temporary  | £12.71 per hour

An established Indian alcoholic drinks company is seeking a Hindi-speaking Customer Service Advisor to support its busy Sales team at its offices near London Bridge.

This is an ongoing temporary position offering 20 hours per week.

Working Hours:
Monday to Thursday
3:00pm – 8:00pm
20 hours per week

The Role
As a Hindi-Speaking Customer Service Advisor, you will play a key role in supporting the Sales team by helping to drive customer engagement and maintain excellent client relationships. You will also conduct research projects to provide valuable market and customer insights that support sales activity and business growth.
 
Key Responsibilities

• Promoting products and supporting sales initiatives
• Booking appointments for the Sales team
• Managing and maintaining customer data and records
• Processing invoices and related administration
• Building and maintaining strong relationships with clients
• Conducting research projects to support the Sales team, including market, competitor and customer research
• Identifying potential business opportunities and maintaining prospect databases
• Providing excellent customer service and handling enquiries professionally

• Previous customer service, sales support, administration or research experience
• Excellent communication and relationship-building skills
• Strong attention to detail and accuracy
• Good data management, research and organisational skills
• Proficiency in Microsoft Office applications, particularly Excel
• The ability to gather, analyse and present information clearly
• Fluency in both Hindi and English (spoken and written) is essential